Lost or Stolen Phones
   
 
 
If you lost a Pelephone cell phone (starts with 050):
 
If your phone is stolen- you must report it to IsraelPhones and Pelephone
Pelephone's direct number is:
*166 or 03-5727766
Until you report the stolen phone to both phone numbers, you are liable for all calls placed from your phone!
If you lost a Cellcom cell phone (starts with 052):
 
If your phone is stolen please report the loss to IsraelPhones and Cellcom
Cellcom's number is:
052-9990123
 
Until you report the stolen phone to both phone numbers, you are liable for all calls placed from your phone!
 
 
 
Israel Customer Service 1-800-721-111
Toll free from the USA to Israel: 1-866-8979393
Fax: 972-8-918-1133
Office Hours: Sunday-Thursday 8:30 AM - 1:00 AM IST
U.S. Customer Service: 1-866-8-ISRAEL
U.S. Customer Service: 1-866-8-ISRAEL
Fax: 1-866-308-0392
Office Hours: Monday-Friday 9:00 AM- 6:00 PM EST
If you are calling after work hours you must leave a message
(Messages are checked on a regular basis)